Our Mobile Work Order not only looks like a standard paper work order, but also works like one on a mobile device.  The technician simply enters dispatch times, material used, equipment serviced, and what was done to resolve the problem on one easy to navigate screen.  The sell prices are automatically calculated based on the customer’s billing rates and a professional looking invoice is generated for the customer to sign right on the screen.  A copy of the signed invoice can be printed or emailed for the customer, and all of the information, including a copy of the signed document, is automatically uploaded back to the office eliminating the need for manual entry or filing a copy of the document.  In addition to T/M billing, the Mobile Work Order also handles Flat Rate and As Agreed invoices as well as printed work orders for invoices that will be sent from the office.  More information

A feature-rich document management system that enables you to scan documents and import existing documents, images, photos, etc. into your TMS system directly from a Windows PC.  Whether it is scanning the technician’s completed work order from the field with the customer’s signature, a copy of the check paying the invoice or a picture of the customers equipment, ACOIMAGE makes it possible.

Version 2 users:  Version 3 of ACOIMAGE is a major upgrade that adds completely revised and streamlined PC interfaces, PDF documents displayed and printed from within the viewer (without requiring Adobe Acrobat), unattended scanning with supported Automatic Document Feeders, page thumbnails that can be rearranged and deleted before saving as a multipage PDF, external documents displayed with a non-intrusive clickable link so walking through various types of documents occurs without being prompted to open each document, improved scanner selection without having to re-select alternate scanners each time the PC is rebooted, and MUCH more.  Contact us at (800) 299-7351 to upgrade to v3 today!

A graphical form designer, displayer and printer that enables you to print invoices, purchase orders, proposals, call slips, etc. with logos and in color (if desired), as well as allows you to e-mail any report or form directly from Outlook.  This feature also allows you to print or e-mail a single page of a multi page report as well as search for a particular word, amount, etc. in a long report.

Automatically process and post monthly credit card payments for monthly service agreement charges.  ACOCHARGE also allows you to store a customer’s credit card number securely and charge future purchases against it automatically.  After the card has been automatically processed, the invoice is transferred to Accounts Receivables and the Cash Receipt is automatically made.

TMS ACOJOB is a web browser interface that will allow your installation technicians to look up job information, enter labor and materials against the job, view or attach documents or pictures, and even log unapplied time (if given permission) over the internet. This is a huge time-saver for the office staff and increases the timeliness and accuracy of Job Costing.

TMS OnCall is a web browser interface that will allow your technicians to look up important customer information directly over the Internet.  Imagine how nice it would be for your technicians to be able to determine if an after-hour call is a current customer, if they have a maintenance agreement, any outstanding balances, what equipment the customer has, view past history and even enter a service call that will automatically appear on your TMS Dispatch Board!   Now they can… with TMS OnCall!

TMS Intercall is a web browser interface that allows your clients to enter a service call on your web site 24/7 that will automatically place it on your dispatch board under a predetermined column.  The customer can even specify a preferred service date as well as if they would like the call to be run in the AM or PM.  The dispatcher can then assign the call to the appropriate technician and verify if the requested date and time is available.  In addition to being able to add a service call, the customer can even view their past history and what equipment has been recorded in the system.  Depending on how you configure your Intercall system, the customer can even view the history of each piece of equipment.

TMS ACOTEXT is a great add-on that allows you to send text messages to your customer’s or technician’s cell phones, directly from your TMS system.  With ACOTEXT, you will be able to text your customers service call reminders, when the technician is on their way to their location, reminders to call the office to schedule their inspection, special offer promotions such as a special savings, holiday greetings, and more.  You will also be able to text your technicians call slip information or custom messages, directly from your TMS system.

TMS DASHBOARD provides you with up-to-the-minute financial status of exactly where your company stands at any time.  This graphical utility combines over 31 reports into an easy to view graphical interface that can be viewed with the click of the mouse.